Remote Machine Monitoring

Knowledge is power. And with our Remote Machine Monitoring systems, you’ll have access to all the information you need to make informed decisions about your fleet.

Mining: Global e-Service

Hitachi Global e-Service lets you monitor what's going on with your Hitachi Dash-6 mining shovel via the Internet, regardless of where the machine is located.

You’ll have access to:

  • Machine location via GPS
  • Current machine hours
  • Machine history
  • Maintenance information
  • Ability to download updates of our Data Viewer Software
  • Ability to see downloaded files from our Machine Information Center (MIC) via satellite connection that downloads from the machine once per day

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Construction & Forestry: ZXLink™

ZXLink™ will give you the power to monitor your construction or forestry fleet without ever leaving your seat and through an easy-to-use website. You’ll have access to fleet location, functions, hours, fuel consumption, alerts and other essential machine data. You can know which machines are earning and which are idling — all while keeping preventive-maintenance tabs on each piece of equipment.

You can also view location and alert information with an app for iOS or Android devices. Plus, ZXLink can be set up to send alerts via email or text so you’re always in the know.

We offer two levels of service:

  1. ZXLink Select - The industry’s most durable telematics box can be installed on any brand of equipment so you can track both your Hitachi excavators (the ZX130-5 and above come equipped with ZXLink Ultimate) and other machines in one easy-to-use ZXLink website. Count on ZXLink Select for machine-hour, location, maintenance tracking, and geofencing.
  2. ZXLink Ultimate - In addition to the machine-monitoring features found in the other system, ZXLink Ultimate shows idle and low-, medium-, and high-load work levels. In other words, you’ll get the alerts, diagnostic codes, and descriptions you need to know exactly what’s going on with your machine.

Learn more about the ZXLink™ system in our FAQ section.

Contact your Hitachi dealer to find out specifically how ZXLink™ can benefit you.